System Active & Running

Enterprise Collection
Management System

Sistem manajemen collection yang powerful dengan bonus engine hybrid, KPI tracking realtime, dan lifecycle management terintegrasi.

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0
Total Accounts
0
Total Payments
15
Active Collectors
0
KPI Snapshots

Role-Based Dashboards

Access your personalized dashboard based on your role

Admin Dashboard

System-wide management and control. Access all features including KPI generation, account imports, and comprehensive reports.

  • ✓ Generate KPI Snapshots
  • ✓ Import Accounts
  • ✓ Export Reports
  • ✓ System Analytics
Access Dashboard

Supervisor Dashboard

Team performance monitoring and management. Track your team's metrics, compare collectors, and analyze team trends.

  • ✓ Team Performance
  • ✓ Collector Comparison
  • ✓ Team KPI Tracking
  • ✓ Activity Monitoring
Access Dashboard

Collector Dashboard

Personal performance dashboard. Track your payments, bonuses, recovery rate, and manage your assigned accounts.

  • ✓ My Payments & Bonus
  • ✓ Recovery Rate
  • ✓ Assigned Accounts
  • ✓ Target Achievement
Access Dashboard

Fitur Unggulan

Solusi lengkap untuk mengelola collection dengan efisien dan terstruktur

Hybrid Bonus Engine

Sistem bonus multi-layer dengan base rate 3%, bucket multiplier, tier multiplier, dan target achievement. Hard cap 9% untuk kontrol maksimal.

  • ✓ Real-time calculation
  • ✓ Immutable snapshots
  • ✓ Reverse support

KPI Monthly Snapshot

Tracking KPI bulanan dengan recovery rate otomatis, load type separation (NEW, REACTIVATED, CONTINUATION), dan snapshot immutable.

  • ✓ Recovery rate tracking
  • ✓ Monthly snapshots
  • ✓ Historical comparison

Lifecycle Management

30-day agency hold, automatic takeover marking, dan reactivation tracking. Event-driven architecture untuk scalability.

  • ✓ 30-day rule automation
  • ✓ Takeover management
  • ✓ Event notifications

Fair Distribution Engine

Round-robin distribution by bucket dengan load balancing otomatis. Ensures mixed buckets dan balanced account count per collector.

  • ✓ Round-robin algorithm
  • ✓ Bucket balancing
  • ✓ Redistribution support

Payment Processing

Transaction-safe payment processing dengan bonus calculation otomatis, reversal support, dan idempotency protection.

  • ✓ ACID transactions
  • ✓ Payment reversal
  • ✓ Idempotency keys

Bonus Ledger

Immutable audit trail untuk setiap bonus calculation dengan complete context snapshot. Never recalculates after creation.

  • ✓ Immutable records
  • ✓ Complete context
  • ✓ Audit trail

RESTful API Endpoints

Clean architecture dengan Domain-Driven Design untuk maintainability

POST /api/payments/process

Process verified payment with bonus calculation

POST /api/payments/{id}/reverse

Reverse payment and recalculate stats

POST /api/accounts/import

Import account with load type detection

POST /api/accounts/distribute

Fair distribution to collectors

Artisan Commands

Powerful CLI tools untuk automation

php artisan kpi:generate-monthly

Generate KPI snapshots

php artisan lifecycle:mark-takeover

Mark accounts as takeover

Clean Architecture

Domain-Driven Design dengan separation of concerns

Domain Layer

Models, Services, Enums, Business Logic

Application Layer

Use Cases, DTOs, Events, Listeners

Infrastructure

Repositories, External Services